Common
Questions

Bouldering is rope-free climbing on walls up to 4.5 m, with thick padded mats below. No harness, no belay partner, no experience needed.

Bouldering is a form of rock climbing done on short walls without ropes. Each route — called a 'problem' — is a short, intense puzzle you solve at your own pace.

No. Climbing is more about technique and problem-solving than raw strength, and our easiest problems suit complete beginners. The Starter Pack includes an Intro session that covers movement, safe falling, and how to read a route.

Yes. Walls top out at 4.5 m over thick padded mats, and your Intro to Bouldering session covers safe falling from the start. If heights aren't your thing, you can stay low for your whole first visit — most people surprise themselves and go higher anyway.

No. Drop in any time we're open and grab a Day Pass on arrival. No booking needed. If you need an instructor, book our Intro to Bouldering session in advance.

Most first sessions run 1.5–2 hours, including your Intro. After that, climb as long as you like — there's no time limit on day passes or membership visits.

Wear stretchy gym clothes — leggings, joggers, or shorts. Climbing shoes and chalk are included on your first visit (AED 20 to rent after). Bring a water bottle. Skip rings and jewellery — they catch on holds. Trim your nails short, too — long nails snag and can tear on the holds.

Yes — most first-timers do. Your Intro session is led by a coach, and the gym is a friendly place where people chat and share tips between climbs.

Beginner-friendly. Every strong climber here started on the same wall, and most will cheer you on or share tips between tries.

12+ for the Starter Pack and Intro session. Ages 7–11 can climb during regular hours when supervised by a qualified adult, or join our Juniors program.

Yes — bring them if you have them. Otherwise rentals are included on your first visit and AED 20 per visit after.

On your first check-in, not the day you buy.

Yes — our 3-month and 12-month memberships can be paused. You can't check in while paused.

No to both. Passes and memberships are tied to you and non-refundable. There's no initiation or cancellation fee either.

Guest passes are for first-time visitors only — bring a friend who's never climbed at GoClimb before.

Yes, as long as you're physically present when they check in.

We run buddy offers a few times a year. Watch our Instagram or check posters in the gym.

Ages 7–11 can climb during regular hours when supervised by a qualified adult. Ages 12+ can climb unsupervised.

Yes — Day Pass entry is available any time we're open, no booking required. Climbing shoes and chalk can be rented for AED 20.

All major cards (Visa, Mastercard, Amex), Apple Pay, and Google Pay. We also accept Tabby for split payments on memberships. All prices are in AED and include 5% VAT.

Your membership must be active on the first day of the program. If it's expired, renew online or at the counter before the start date.

Foundation is a 4-week course for complete beginners, covering fundamental technique. Progress is for climbers already comfortable at grades 4–5 who want to break past their current ceiling — typically Foundation graduates or self-taught climbers.

Not required. Foundation is the right start for true beginners; Progress assumes you're already climbing grades 4–5. Unsure? Ask the team.

Yes — Juniors (ages 7–11) and Teens (ages 12–16) are term-based programs designed for young climbers. See the Programs page for schedules.

Yes — group bookings and corporate team-building are available. Message us on WhatsApp to plan one. We don't sell fixed birthday packages, but you're welcome to bring a cake.

Online or at the counter. Booking links are on each program's page.

We set 15+ new routes every week, with the entire gym fully refreshed every 5 weeks. There's always something new to try.

No — GoClimb is a dedicated bouldering gym. All climbing is rope-free over thick padded mats, with walls up to 4.5 m.

Our own GoClimb 1–12 scale. The easiest grade is gentler than a V0; the hardest sits around V8–V9. Your Intro session covers how to read grades on the wall.

Yes. Our training area has fingerboards, campus rungs, and free weights for off-the-wall work.

Yes. Our in-gym retail shop stocks climbing shoes, chalk, and essentials — ask at the front desk.

Changing rooms, yes. Showers, no — there are no showers on-site.

Yes — in the seating area only. Please keep food and drink off the bouldering mats.

Yes — personal photos and videos are welcome. Commercial shoots need approval first; see our Terms or ask the front desk.

Partially. The main seating area is wheelchair accessible, but the bouldering areas require stepping onto raised padded mats.

GoClimb is at Unit 01-09, Junction Mall, Dubai Investment Park 1, Dubai.

Monday–Friday 10am–11pm, Saturday–Sunday 10am–10pm.

Yes. We stay open later at night during Ramadan — check our Instagram or call ahead for the current schedule.

Yes — Junction Mall has free parking in front of and behind the building.

The nearest metro is Dubai Investment Park Metro Station 2 — about 1.3 km from the gym (15-minute walk or short taxi).

First floor of Junction Mall. From the escalator, turn left, then right after Black Petals Flower Shop. Unit 01-09.